I am very upset because I missed the game we had tickets for. Ticket notifications not working - missed the game as a result If there are additional questions or issues, please feel free to reach out to us at Our team will let Ticketmaster know of your frustrations with this policy. If you choose to link your personal Ticketmaster account, other events Ticketmaster has record of (that are not TM Account Manager tickets) will also show in the app.

The ticketing section of our app is fully integrated with Ticketmaster, so any tickets you have for events at Climate Pledge Arena will be present. The app will stay logged in after a user has done so for the first time.įaceID is not required in order to log-in to the app, it is simply offered as a convenience for users. You should no longer experience this issue after updating. The log-in bug has been fixed in our latest release. Even for the standards of shovelware this app is pretty bad. On that note, why the heck can’t I see tickets for events at Drowning Polar Bear Arena in the ticketmaster app, but I can see tickets for events that are NOT in this venue in the venue’s app? At minimum that’s information leakage that should not be shared with the venue and that app specific requirement should actually be documented SOMEWHERE on the Kraken’s website where you buy the tickets. Even if you don’t login using an arena account it’ll still show your tickets from ticketmaster in this app! So again, why the Face ID requirement? This clearly was not well thought out.

It’s not because it has access to your tickets, because the Ticketmaster app has no similar requirement. It shouldn’t require Face ID to quickly get to arena maps, especially when you’re supposed to have a mask on while at the arena, impeding Face ID from working.

Why does this app need to show that “Climate Change Arena” animation on every launch? Why can’t this app remember that I’ve already hit “Get Started” before? Why can’t this app remember your login creds without Face ID? You’re not my banking account. Edit: Pretty much everything listed has been fixed and the app actually stays signed in now!

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